Course Index

Part 1: Tuning

1.1 Introduction to Pianos, Piano Tuning, This Course and the Tuning DVDs

1.2 Beginning Tuning Hammer Techniques:

  • What are “Unisons”, What are “Beats”

1.3 Tuning Bass Unisons:

  • Understanding and Using “Ghost Tones”
  • Harmonic Tuning of Bass Partials

1.4 Tuning Treble Unisons:

  • “Notch” and “Smooth Pull” Tuning Techniques

1.5 Tuning Intervals and Setting the Temperament:

  • 4ths and 5ths, 3rds and 6ths
  • Coleman A-A Temperament
  • Defebaugh F-F Temperament
  • Potter F-A Temperament (3rds & 6ths or 4ths & 5ths) European A Temperament

1.6 Treble Tuning Techniques:

  • Tuning “Wild Strings”, Plucking Techniques

1.7 Bass Tuning and Special Spinet Tuning Techniques

1.8 Tuning a Complete Piano: Putting It All Together

  • Tuning Stability and Instability:
  • Why Some Piano Tuner’s Tunings Hold and Other’s Do Not
  • Pitch Raising and Lowering Techniques

1.9 Electronic Tuning Devices:

  • Purposes, Types, Pros and Cons
  • Using Them for Training and Tuning

1.10 Tuning Antique Pianos:

  • European Birdcage (Overdamper) Pianos
  • Mason & Hamlin Screw Stringer Pianos
  • Square Grand Pianos, Harpsichords

1.11 Tuning Electronic Pianos and Organs:

  • Yamaha CP70 and CP80 Electric Piano
  • Baldwin, Wurlitzer and Fender Rhodes
  • Electric Pianos, Electric Organs



Part 2: Repairing

2.1 Introduction to Piano Repairing:

  • The Importance of Good Repair Techniques
  • Pre-Tuning Inspection
  • How to Troubleshoot the “Sticking Key”

2.2 Using Your DVDs and Vertical Action Model to Learn Repairing

  • Troubleshooting Techniques on Your Action Model
  • Troubleshooting Techniques in a Piano

2.3 Key Repair:

  • Keytop Replacement, Rebushing, Repairing, Key Buttons, Repairing Broken Keys, Capstans

2.4 Bridle Strap Replacement

  • Hammer Shaping

2.5 Action Repair and Replacement:

  • Flange Repair and Replacement, Repinning, Wippens, Stickers, Hammer Butt Assemblies, Brass Rail
  • Repairs, Wood & Brooks Actions

2.6 Hammer Repair and Replacement:

  • Broken Hammer Stems, Hammer Selection and Fitting, Hammer Installation on Verticals and Grands

2.7 Spinet Repairs:

  • Various Types of Direct and Indirect Blow Spinet Actions, including Thayer Indirect Blow, Baldwin
  • Drop Action, Sohmer/Pratt, Read Type B Drop Action, S-1 and S-2 Compact Action, Wood &
  • Brooks 90 degrees Inverted Direct Blow Action, Removal of Drop Actions, Wippen Repairs in the
  • Piano, Drop Action Repairs (Grommets and Elbows)

2.8 String Repair and Replacement:

  • Diagnosing, Repairing and Replacing Treble Strings, Making New Universal Bass Strings,
  • Ordering Factory Strings,
  • Livening Dead Strings, Tying Broken Strings,
  • Damper Selection and Replacement

2.9 Grand Action Repair:

  • Wippens, Shanks and Flanges, Keyframe Repairs, Damper System Repairs, Getting Parts

2.10 Pedal and Trapwork Repair: Vertical Pianos

  • Lyre System Repairs: Grand Pianos
  • Caster Repair and Replacement

2.11 Complete Action Overhaul:

  • Replacing Worn Leathers and Felts in the Keyframe and Action , Repairing vs. Overhauling vs.
  • Rebuilding vs. Restoring

2.12 Piano Stability and Instability:

  • Why Some Pianos Will Not Hold a Tuning
  • Diagnosis and Repair of: Weak Pinblock, Split Pinblock, Grand Piano Pinblock Bedding, Cracked or Broken Bridges, Cracked Soundboard, Broken Frames
  • Shimming and Repinning Loose Tuning Pins
  • Diagnosis of Humidity Problems
  • Use and Installation of Humidity Control Systems

2.13 Repairing Antique and Victorian Pianos:

  • Historical and Collectable Pianos
  • Square Grand Pianos (American)
  • Square Pianos (European)
  • Birdcage (Overdamper) Pianos (European)
  • Mason & Hamlin Screw Stringer Pianos
  • Harpsichords



Part 3: Regulating

3.1 Introduction to Piano Regulating:

  • Using Your DVDs and Vertical Action Model to Practice Regulating

3.2 Regulating Techniques for Vertical Pianos:

  • Consoles, Studio Uprights, Professional Uprights, Old Uprights
  • Vertical Piano Regulation Sequence Check-Off

3.3 Regulating Techniques for Spinet Pianos:

  • Differences Between Direct and Indirect Blow Actions, Pratt, Read Indirect Blow Actions, Thayer
  • Inverted Sticker Actions, Baldwin Drop Actions, Pratt, Read S-1 and S-2 Compact Actions, Wood & Brooks 90 degrees Inverted Direct Blow Actions, Vertical- Drop Action Regulation Sequence Check-Off

3.4 Regulating Techniques for Grand Pianos:

  • Grand Piano Regulation Sequence Check-Off

3.5 Basic and Intermediate Voicing Techniques:

  • Voicing Theory
  • The “Kenzoid”

3.6 Preparing Pianos for Concerts:

  • Troubleshooting Regulation Problems
  • Using the Key and Hammer Movement Graph and Chart
  • George Defebaugh’s Grand Piano E.S.P. Chart
  • Aftertouch

3.7 Regulating Antique and Victorian Pianos:

  • Cautions Concerning Antiques
  • Pre-Regulation Inspection and Reconditioning
  • Collectable and Non-Collectable Antique Pianos:
  • Documented Historical Pianos
  • Regulating Square Grand Pianos
  • Regulating Birdcage (Overdamper) Pianos
  • Getting Additional Help for Antiques



Part 4: Apprenticing

4.1 Introduction to Apprenticeships:

  • What is an Apprenticeship
  • Types of Apprenticeships Available Today
  • Where Do You Find an Apprenticeship
  • How You Can Get an Apprenticeship

4.2 Apprentice Training Manual:

  • How to Fill it Out
  • How to Use it to Help You Learn
  • How to Use it to Help You Prepare for Your PTG Registered Piano Technician Exams

4.3 The Piano Technicians Guild:

  • What is the Piano Technicians Guild

4.4 Getting Additional Training:

  • Randy Potter School Advanced Training Seminar
  • Attending PTG Conferences and Conventions
  • Manufacturer’s Factory Training Schools



Part 5: Business Practices

5.1 Starting Your Business:

  • How Much do Piano Technicians Earn?
  • Your First Tunings for Pay
  • Taking a Business Survey
  • What is a “Standard Tuning” Service
  • Determining Your Services
  • How to Sell Your Services Over the Telephone

5.2 Getting Clients:

  • Business Survey and Appraisal
  • Public Relations
  • Recommending Repair and Regulating Services
  • Tuning for Stores, Schools, Churches
  • Keeping Clients

5.3 Doing Your Business Paperwork:

  • Methods of Advertising
  • Determining Your Professional/Business Appearance Quotient
  • Insurance: Business, Auto, Health, Life

5.4 Selling, Repairs and Regulations:

  • Building a Repeat Clientele
  • Doing Purchase Consults, Appraisals and Estimates

5.5 “G” Piano Works Labor Rate Guide:

  • Instructions for using “G” Piano Works Labor Rate Guide, Appraisal and Estimate Forms

5.6 Dealing with Piano Dealers:

  • Getting In-Store Tuning Work, In-Home Dealer Work and Store Referrals

5.7 Dealing with Piano Manufacturers:

  • Doing Warranty Work
  • Getting Information, Assistance and Approval for Manufacturer Warranty Work, Getting Paid

5.8 Accounting and Taxes:

  • What the IRS Requires
  • Surviving an IRS Audit: By a Surviving Veteran (With Accounts of “Flunkies”)



Part 6: Manufacturers and Suppliers

6.1 Piano Manufacturer Brochures:

  • Included are brochures from many American, European and Asian Piano Manufacturers

6.2 List of Industry Suppliers:

  • Included are names, addresses and phone numbers of Major Piano Parts Suppliers and OtherSpecialized Parts and Technician’s Tools Suppliers

6.3 List of Piano Manufacturers:

  • Included are manufacturers’ names, addresses, phone numbers (including unadvertised 800 toll freenumbers for technician’s use), piano service managers and contract personnel

6.4 Supplier Brochures and Price Lists:

  • Included are many catalogs and wholesale price lists from Major Piano Parts Suppliers and other industrysuppliers of tools, parts and supplies.

6.5 Technical Service Manuals and Reference Material:

  • Included are several technical service manuals, reprints, action charts, diagrams and specifications forAmerican, European and Asian manufacturers.



Part 7: Examinations, Glossary, Miscellaneous

7.1 Examination Questions for Shipment One:

  • Chapters 1.1, 1.2, 2.1, 2.2, 3.1, 4.1, 5.1, 6.1
  • Video and Audio Loaning Library Policy
  • Video and Audio Order Form
  • List of Loaning Library Selections
  • Borrowing a Yamaha PT-100 Tuning Device Policy
  • Loaning Library Order Form
  • Taking Your Examinations, Method of Grading, Graduation Requirements, Getting Your Diploma

7.2 Examination Questions for Shipment Two:

  • Chapters 1.3, 1.4, 2.3, 2.4, 3.2, 3.3, 4.2, 5.2, 6.2
  • Video and Audio Order forms

7.3 Examination Questions for Shipment Three:

  • Chapters 1.5, 2.5, 2.6, 2.7, 3.4, 4.3, 5.3, 6.3
  • Video and Audio Order Forms

7.4 Examination Questions for Shipment Four:

  • Chapters 1.6, 1.7, 2.8, 2.9, 2.10, 3.5, 4.4, 5.4, 5.5, 6.4
  • Video and Audio Order Forms

7.5 Examination Questions for Shipment Five:

  • Chapters 1.8, 1.9, 1.10, 1.11, 2.11, 2.12, 2.13, 3.6, 3.7, 5.6, 5.7, 5.8, 6.5
  • Video and Audio Order Forms
  • Diploma Request Form

7.6 Glossary and Index